Flight support desk online 24/7

Ground handling and trip support for aircraft operators, anywhere they fly.

JetWorldOps arranges permits, fuel, ground handling and crew logistics for private, charter, cargo and commercial operators across Africa, the Middle East, Europe and Asia — so your flight departs on schedule, wherever it lands.

20+countries served
500+aircraft handled yearly
24/7ops desk coverage
JetWorldOps cabin crew assisting a passenger aboard a private jet, 25 years experience badge
Affiliated with
European Business Aviation Association (EBAA) National Business Aviation Association (NBAA)

Everything a flight needs on the ground

One desk coordinates the full chain, from permit to pushback, so operators deal with a single point of contact instead of a dozen local vendors.

Trip planning

Routing, fuel stops and regulatory checks worked out before you file, tailored to aircraft type and mission.

Permits & slots

Overflight and landing permits, permit revisions, and slot coordination at airports with restricted hours.

Ground handling

Marshalling, stairs, GPU and ramp coordination managed by our teams or vetted partners at destination.

Jet fuel supply

Fuel arranged at competitive rates across our network, including at airfields with limited standing supply.

Cargo handling

Loading, offloading and equipment for scheduled and non-scheduled cargo operations worldwide.

Crew & VIP arrangements

Lounge access, rest arrangements and hospitality for crew between rotations, plus VIP passenger handling.

Hotel & transport

Accommodation and ground transport booked for crew and passengers so nothing is left to sort on arrival.

24/7 ops desk

A live desk that tracks your flight and reacts to schedule changes, diversions and last-minute requests.

Where we operate

Headquartered in Nairobi, with partnerships that reach into every region operators ask us to fly.

East & Southern AfricaHome network
Middle EastPartner-covered
EuropePartner-covered
Asia PacificPartner-covered
West AfricaPartner-covered

We support every kind of operation that needs a reliable hand on the ground: private jets, charter operators, scheduled and non-scheduled commercial and cargo airlines, air ambulance and medevac flights, and government or military movements.

Group tour charters and international travel agents route their aircraft support through us for the same reason operators do — one call reaches every airport we cover.

Private jets Charter Commercial airlines Cargo airlines Air ambulance Government & military

How a request moves through our desk

From first contact to wheels-up, here's what happens on our side.

Send your flight details

Aircraft type, route and dates come to our ops desk by email, phone or our request form — no account needed.

We plan the ground side

Permits, slots, fuel and handling get arranged with our partners at each stop, and you get a single trip file back.

We track the flight live

The desk stays open through your rotation, ready to react to delays, diversions or last-minute changes.

You fly, we handle the ground

Marshalling, crew arrangements and cargo handling happen on arrival, coordinated end to end by JetWorldOps.

Tell us where you're flying next.

Our ops desk responds within the hour, day or night, with a quote and a trip plan.

Email the ops desk